"At Premier Electrics, from our inception, we set our sights on being a world class company and our success has been built on offering our clients the very best in quality. Our core philosophy is that you ‘Never get a second chance to make a first impression’ and that is especially true when it comes to the production of documents. Before we started doing business with Burke Systems and Solutions, we were very dissatisfied with our printer/photocopier provider and the Ricoh photocopiers they supplied, having frequent reliability, quality and customer support issues.
I invited Burke Systems and Solutions to take an overview of our print & document workflow with the main purpose of having a single provider to manage all of our print devices. We have been highly impressed and delighted with the personal care and attention you have provided our company and the quality of the multi-function devices and printers you supplied is second to none. Not only that, but in the past three years, our running costs have been under control and we have seen a 27% improvement in print/copy costs overall.
I so appreciated the detailed research you did into our history, plans for future growth and current needs. You hit the nail on the head with addressing our concerns in your fine presentation and we're so happy we went ahead with these new devices. It is perfect for us. Everyone in Premier Electrics is so excited about the new equipment and we look forward to working with you on a continuing basis for many years to come."
“Since Implementing a Managed Service for our print requirements we have not only reduced our monthly spend on ink, but improved the quality of our prints dramatically... The remote monitoring which Burke Systems and Solutions includes as part of their excellent service means we have minimal down time. I am particularly pleased with the Samsung Multi—Function device we have in place, the ease of use and quality of print exceeded my expectations. I would have no hesitation in recommending Burke Systems and Solutions as a print and solutions partner.”
“I would have no hesitation in recommending Burke Systems and Solutions, we at B4B have availed of their managed print service, and to great benefit to the company and to me directly. Every month when it was time to start the bill run it was a complete nightmare, the printer we had took hours and I mean hours to print our bills! On average 3 to be precise. This past month all our bills were printed in about 20 mins, the time this has saved me and benefit of not having to order toner or paper as everything is managed remotely is a relief. I will be referring Burke Systems and Solutions with great confidence.”
"Since I set up my own business back in early 2012 I'd endured a range of printers which simply didn't work, or caused more bother than they were worth. Then I called business, recommended a great, reasonably priced printer and installed it very quickly. When I had a problem, they supported me to get it sorted straight away, and I could not recommend them more highly. They've taken the hassle out of printing, and for what I'm very grateful!."
" Burkes provide us with smart printing solutions backed up by an even smarter service”
"Always noted for their friendly reliable customer service"
" I felt the need to highlight the excellent customer support and knowledge provided by Burke Systems. We currently have of the Burke Samsung devices onsite at one of our clients, when onsite they needed to change scanner location to their server as well as some other technical features, as I was onsite I decided to call Burkes who were able to give me access to the admin settings and remotely talked us through what was needed on the spot. Not an easy task to do when not onsite yourself, cementing what we already know, that Burke Systems should be the only stop for a managed print solution. IPS will continue to recommend Burke Systems where we can to all current and future clientele"